1. What is the “Best Price Always”?

• If you purchase an item from us and find the exact same style, color, and size listed at a lower price on another platform within 3 days, we’ll credit you double the price difference in loyalty points.

     2.  How do I submit a claim?

• Simply fill in the form below:

• Your order number

• A screenshot of another authorized retailer's price (with date & time visible)

• The link to the authorized retailer's product listing

     3. When will I receive the loyalty points?

• Once verified, loyalty points will be credited to your account within 7 working days.

     4. Which purchases are eligible?

• Only applies to purchases made directly on our official website.

• Competitor price must be from an authorized retailer (not resellers, marketplaces without official stores, or second-hand platforms).

     5. Are there any exclusions?

        Yes. Price Match does not apply to:

• Flash sales or time-limited promotions

• Bundle offers or gift-with-purchase deals

• Pre-orders or clearance items

• Prices that include membership/loyalty discounts from other platforms

     6. How long do I have to make a claim?

• You must submit your claim within 3 days of purchase. Claims made after this period will not be accepted.

     7. What if the authorized retailer's product is out of stock?

• The authorized retailer's item must be in stock and available for purchase at the lower price at the time of your claim.

Shop worry-free! If you find it cheaper, we’ll double the difference – in rewards you can spend on your next purchase.